DWLG - Bifolding Door Repairs

London - Surrey - Kent

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UPVC Window Repairs South Croydon CR2

UPVC Window Repairs South Croydon CR2

Below you can read about the diagnosis of a uPVC Window Repairs South Croydon CR2 problem DWLG Glaziers encountered. The lock had become jammed in the closed position with the locking mechanism engaged.

Glazier, Glazing Service, uPVC Window Repairs South Croydon CR2, Croydon, London.

As part of our Window Repair and Glazing Service South Croydon, CR2. DWLG sent our emergency glaziers to repair a broken uPVC window lock. In the South Croydon CR2 area of Croydon, London.

The existing window and frame is constructed from UPVC. The locking mechanism is a 3 point multi-point window lock. It consists of a deadbolt and 2 shoot bolts operated by a single espag uPVC window handle.

The sash window situated on the ground floor was in need of repair. In a bedroom at the back of a residential property based in the South Croydon CR2 area of Croydon, London.

Our professional glazier worked efficiently and was able to repair the window without breaking the existing lock.

Our glazier arrived on site and met the client to provide a diagnosis of the problem. It was quickly diagnosed that the uPVC window lock had indeed failed on one of the shoot bolts.

How to repair a Locked/Jammed/Stuck/Broken UPVC Window Lock

  1. Remove the double glazed sealed unit of glass. Gain access to the area of the lock. This runs along the rebate of the outer casing of the sash opener. This also helps by preventing any damage to the glass.
  2. A small drill should be used to a small hole in the recess area that the double glazed unit was removed. At the end of the window where the shoot bolt has jammed. You may need to go through two layers of the uPVC to gain access to the locking mechanism.
  3. Place a small flat head screwdriver into the hole. Try to drag the metal shoot bolt shaft back towards the centre of the window. It helps if you have some help from somebody to move the window from the outside. Whilst you try to move the lock.
  4. The window should now be open and a closer inspection of the lock should be carried out to see what caused the problem.
  5. In this particular case the lock arm had slightly bent causing the teeth of the shaft that connect to the main locks crocodile clasp to slip out of the connection.
  6. This problem was solved by using a plastic adhesive to glue a small plastic packer into the rebate holding the clasp in place.
  7. Give the UPVC window at least 20 or so operations to make sure that everything is working fine.  IMPORTANT NOTE: do not close the window before testing just in case it fails and you end up with a jammed lock again!
  8. Once you are happy that the upvc window lock is operating correctly, fit the double glazed unit back into the sash casement.
  9. Congratulations, you should now have a fully repaired upvc window lock.

uPVC Window repairs South Croydon CR2

Dean Hopkins and Joe Hopkins our family team of expert uPVC Double glazed Window engineers carried out the required repair. This made the uPVC Window work to the best possible standard.

DWLG Also repair Windows made from Timber and aluminium.

Window Repairman South Croydon CR2

Located close to the South Croydon CR2 area. Our expert Window repairman can be with you the same day to repair your windows.

Window Repairing Service South Croydon CR2

When it comes to repairing your windows DWLG are experts!! We are able to quickly identify and resolve many different window issues.

DWLG repair Tilt and Turn windows, Box Sash windows, Casement windows and many more!

We also provide a window Fitting, window Repair, and window supplied and fitted service.

Window’s Repaired in South Croydon CR2

DWLG specialise in repairing all types of other windows and doors. In the past 6 years, we have helped many clients get various Doors repaired. DWLG Door repair service includes: 

Bi-folding Door Fitters, Bi-Folding Door Repairs, Bifold Door Repairs, Composite Door Repairs, Emergency Doors, Commercial Door Repairs, Sliding Door Repairs, Timber Door Repairs, Double Glazing Door Repairs, UPVC Door Repairs, UPVC Doors, Composite Doors, Bespoke Doors, Hard Wood Doors, Fire Check Doors, Commercial Doors, Bi-folding Doors, Sliding Doors, Aluminium Door Repairs, Glass Door Repairs, Garage Door Repairs, Fire Door Repairs, Internal Doors Fitted.

Emergency Window Repair Service South Croydon CR2

DWLG offer a 24 Hour Emergency window & door repair service.

If you have been the victim of a burglary in the South Croydon CR2 area then we are here to help. 

Window and Door Repairs South Croydon CR2

Here at DWLG we feel it is important that you the client are able to see the work we carry out. For this reason, we have a large collection of photographs of work carried out in the South Croydon CR2.

We value our client’s confidence in us and for this reason, all work carried out by DWLG is backed with a verbal agreement between our self and the client to re-visit and rectify any problems related to the work we have completed within a specified time frame.


DWLG are proud to have a 5-star rating from every client who has left us a review. Please pop along to our Google review page and check out our honest feedback. DWLG would appreciate it if every client would leave an honest review. 

For more information on our Window repair service in South Croydon CR2 please check out our latest work page.